Who We Are

OriginEvo is a mobile app testing and debugging service company located in South Korea. We specialize in helping businesses ensure their mobile applications work flawlessly across different devices and platforms. When you work with us, we take your privacy seriously and handle your data with care.

Our company operates from 7-12 Sinheung-dong, Masanhappo-gu, Gyeongsangnam-do, South Korea, and we're committed to following both South Korean privacy laws and international best practices for data protection.

Information We Collect

We collect different types of information depending on how you interact with our services. Here's what we typically gather:

Contact and Business Information

• Your name, email address, and phone number when you reach out to us
• Company name and business details for service delivery
• Project specifications and technical requirements
• Communication records from our interactions

Technical Data from Testing

• App performance metrics and crash reports
• Device compatibility information
• Testing logs and debugging data
• Screenshots and recordings of app behavior during testing

Website Usage Information

• IP address and browser information
• Pages visited on our website
• Time spent on different sections

How We Use Your Information

We use the information we collect to provide you with excellent mobile app testing services. Here's specifically how we use different types of data:

• Deliver comprehensive testing and debugging services for your mobile applications
• Communicate with you about project progress and findings
• Generate detailed reports about your app's performance
• Improve our testing methodologies based on common issues we discover
• Send you important updates about our services (but only relevant ones)
• Comply with legal requirements in South Korea

Information Sharing

We keep your information private, but there are specific situations where we might need to share certain data:

With Your Permission

Sometimes we work with specialized testing tools or third-party services to provide better results. We'll always ask your permission before sharing any project data with external tools.

Legal Requirements

If South Korean authorities request information as part of a legal investigation, we may need to provide relevant data. We'll notify you when legally permitted to do so.

Business Operations

Our team members who work directly on your project will have access to necessary project data. All team members sign confidentiality agreements and receive regular privacy training.

Your Rights

You have several important rights regarding your personal information. We want to make it easy for you to exercise these rights:

Access Your Information

You can request a copy of all personal information we have about you. We'll provide this in a readable format within 30 days of your request.

Correct Your Information

If any of your personal information is incorrect or outdated, let us know and we'll fix it promptly.

Delete Your Information

You can ask us to delete your personal information. We'll do this unless we need to keep certain records for legal or business purposes (like completed project documentation).

Limit Processing

You can ask us to stop processing your personal information for marketing purposes while still receiving our core testing services.

Data Security

We take data security seriously and use multiple layers of protection to keep your information safe:

• All data transmissions use SSL encryption
• Our servers are located in secure facilities with restricted access
• Regular security audits and updates to our systems
• Staff training on data handling and privacy protection
• Secure backup systems with encrypted storage
• Access controls ensuring only authorized personnel handle your data

While we implement strong security measures, no system is completely immune to security breaches. If any data breach affects your information, we'll notify you within 72 hours and explain what happened and what we're doing about it.

Data Retention

We keep your information only as long as necessary to provide our services and meet legal requirements:

Project Data

Testing results and project files are kept for 3 years after project completion. This helps us provide ongoing support and reference previous work if needed.

Contact Information

We keep your contact details until you ask us to delete them or until 5 years of no contact, whichever comes first.

Communication Records

Email exchanges and project communications are retained for 2 years for reference and quality assurance purposes.

International Data Transfers

Our primary operations are in South Korea, but we occasionally use cloud services or tools that may store data in other countries. When this happens:

• We ensure the destination country has adequate privacy protections
• We use services that comply with international privacy standards
• We maintain contractual protections for your data
• We inform you if your project requires international data processing

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our services or legal requirements. When we make significant changes:

• We'll email active clients about important updates
• We'll post the new version on our website with a clear effective date
• We'll maintain previous versions for reference
• We'll explain what changed and why

Minor updates (like contact information changes) will be posted on our website without additional notification.